Personal note

Hi everyone!

I wanted to start off these results with a personal note. To me, being a Clan Councillor has always been at repaying the awesomeness and kindness that I got given in this clan. These surveys are important to me, because it helps us see if we're on the right track. It also makes me happy to see that we had forty people responding and caring enough about the clan to take the time to share their thought.

Thanks all, and hopefully we can make true on our intentions to use this survey to better ourselves.

Cireon

General

We started by asking some general questions about you. Unsurpringly, 80% of the respondents identifies as male. More than half the respondents is within the 18-24 age category, with 25-30 being the second largest age category with 30% of the respondents. This is a shift from last year, where we had about 20% of the people in the 25-30 age category, and almost two thirds in the 18-24 category. This show our demographics are shifting to an older audience.

We also asked some information about your gaming habits. Despite all the name changes we see, half of the respondents only uses a single gamer tag. About a third of the respondents uses two gamer tags, and the remaining sixth uses 3-5. More than half of the respondents spends 10+ hours on gaming a week, more than 90% spends 5+ hours on gaming. Gaming is done almost exclusively on the PC as well: 15% of the respondents still spends 10+ hours on gaming on console and PC, but 42% less than one hour.

Finally, the distribution of how long the respondents have been in the clan seems to be the same as last year people pretty evenly distributed anywhere between less than six months and 5+ years. The responses for a real-life Questfest are very divided, with a small bias towards the negative side.

Leadership and vision

On the leadership and vision aspect, the respondents were almost unanymously positive. The only signifant negative answers came from knowing who leads the clan, and we can probably do better at that. There were also several people interested in leadership roles in the clan. We will make sure to share some leadership information soon to give you more insights in how the clan is being led.

Tools & technology

Offsite & Discord

About 20% of the respondents didn't find the offsite easy to use. There is definitely some improvements we can make there. About 29% of the respondents visits the offsite on a mobile phone or tablet.

Below you can see how often the offsite and Discord are used by our members.

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Magazine

A whopping 57.5% of all respondents reads the magazine every month! 25% reads the magazine only some months, and 17.5% never reads the magazine. Below is a breakdown of how often specific sections in the magazine are being read, and how they were rated on average:

Article % of respondents reading it Average rating
Cover 75.8% ★★★★☆ (4.4)
Monthly clan bulletin 78.8% ★★★★☆ (4.2)
Interview with clan members 90.9% ★★★★☆ (4.3)
Features of the month 60.6% ★★★★☆ (3.7)
This month in clan history 69.7% ★★★★☆ (4.0)
RAWR - Random Act of Win Rewards 72.7% ★★★★☆ (3.9)
Achievements of the Month 69.7% ★★★★☆ (3.9)
Memories with the Boon 45.5% ★★★★☆ (3.7)
Clan Quest Elegy 48.5% ★★★★☆ (3.9)
Members Update 60.6% ★★★★☆ (3.8)
One time articles 66.7% ★★★★☆ (4.1)

Money & merch

We asked how interested you were in donating money to Clan Quest. The respondents were biased towards the negative, but there does seem to be a willingness to support us. We also noticed that several people were willing to donating skills, and we'll get in touch with them soon.

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General satisfaction

Two thirds of the respondent gave Clan Quest a solid five out of five. Only 5% thought Clan Quest only got a 3/5, with no scores lower than that. We also asked you if you associated the following words with Clan Quest. Below are the results for those from both this year and last year:

Word 2018 2017 Difference
Trust 62.5% N/A N/A
Family 65.0% 70.0% -5.0%
Fun 75.0% 82.5% -7.5%
Professional 35.0% 32.5% +2.5%
Social 80.0% 80.0% -
Active 70.0% 67.5% +2.5%
Safe 55.0% 55.0% -
Inclusive 50.0% 55.0% -5%
Cabbage 70.0% N/A N/A

We also got many open comments. There were too many to mention all here, but rest assured that we are looking into all of them and will consider where they fit in our strategy. We will also make sure to forward the Guild Council comments, and look at all the guild ideas you shared.

What is next?

Since we wanted to share the survey results as quickly as possible, we haven't yet taken the opportunity to dig into all the results to decide what to do with them. Hopefully you will start seeing changes going in the next few months.